Refund Policy

At FelipeBuiltCo, our goal is to deliver high-quality work that meets or exceeds client expectations. However, we understand there may be rare instances where a refund is requested. This policy outlines how and when refunds may be issued.

Refunds may be considered if the service was not completed as agreed, or if the work was faulty, defective, or did not hold as expected. Refunds will not be granted for completed work that met the approved scope or for cancellations that occur within 48 hours of the scheduled service.

A 25% deposit may be required for certain projects. This deposit is applied toward the final total and is non-refundable unless otherwise agreed in writing. If a client cancels a project after work has begun, any labor or materials already used will be deducted from the refund amount or invoiced accordingly.

Refund requests must be submitted within 7 days of project completion. Each request will be evaluated case by case, and FelipeBuiltCo reserves the right to approve or deny refunds based on service conditions, timing, and overall fairness.

For any refund-related questions, please contact us directly at 509-399-1748.